Pitney Bowes incident

Service Disruption observed for Payment Services for USA region

Critical Resolved View vendor source →

Pitney Bowes experienced a critical incident on October 9, 2026 affecting PitneyShip & PitneyShip Pro USA, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 12:34 PM UTC
Resolved
Oct 09, 2026, 12:41 PM UTC
Duration
7m
Detected by Pingoru
Oct 09, 2026, 12:34 PM UTC

Affected components

PitneyShip & PitneyShip Pro USA

Update timeline

  1. investigating Oct 09, 2026, 12:34 PM UTC

    We are currently experiencing technical issues with our Payment services for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

  2. resolved Oct 09, 2026, 01:05 PM UTC

    The issue has been resolved, and all services are back to normal.