Pitney Bowes incident
Intermittent Failures Being Observed for payment services
Pitney Bowes experienced a major incident on October 6, 2026 affecting PitneyShip & PitneyShip Pro USA and PitneyShip Enterprise USA and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USAShipAccel USA
Update timeline
- investigating Oct 06, 2026, 06:13 PM UTC
There is no ongoing issue with Pitney Bowes systems. Teams are actively working and we will update as we make progress.
- resolved Oct 06, 2026, 06:19 PM UTC
The issue has been resolved and all services are back to normal.