Pitney Bowes incident
FedEx Service Disruption Observed for RateShipment.
Pitney Bowes experienced a critical incident on September 22, 2026 affecting PitneyShip & PitneyShip Pro USA and Shipment and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
PitneyShip & PitneyShip Pro USAShipmentPitneyShip Enterprise USAShipAccel USASendPro EnterpriseShipment By Rate Shop
Update timeline
- investigating Sep 22, 2026, 07:28 PM UTC
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
- resolved Sep 22, 2026, 08:14 PM UTC
The issue has been resolved and all services are back to normal.