Pitney Bowes incident

Intermittent Service Disruption observed for Shipping360 Platform for USA region.

Major Resolved View vendor source →

Pitney Bowes experienced a major incident on August 15, 2026 affecting PitneyShip & PitneyShip Pro USA and PitneyShip Enterprise USA, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 03:47 AM UTC
Resolved
Aug 15, 2026, 10:08 AM UTC
Duration
6h 21m
Detected by Pingoru
Aug 15, 2026, 03:47 AM UTC

Affected components

PitneyShip & PitneyShip Pro USAPitneyShip Enterprise USA

Update timeline

  1. investigating Aug 15, 2026, 03:47 AM UTC

    We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists. Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.

  2. resolved Aug 15, 2026, 10:08 AM UTC

    The issue has been resolved and all services are back to normal.