Ping Identity Outage History

Ping Identity is up right now

There were 13 Ping Identity outages since February 17, 2026 totaling 136h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pingidentity.com

Notice April 29, 2026

PingOne Protect Admin dashboards Interruption

Detected by Pingoru
Apr 29, 2026, 09:28 AM UTC
Resolved
Apr 29, 2026, 11:31 AM UTC
Duration
2h 3m
Affected: Admin Console Dashboards
Timeline · 4 updates
  1. investigating Apr 29, 2026, 09:28 AM UTC

    Monitoring systems have detected an issue with Ping Identity's Protect Admin console dashbaords. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. monitoring Apr 29, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 29, 2026, 09:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 29, 2026, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

PingOne DaVinci Service Interruption in US

Detected by Pingoru
Apr 27, 2026, 06:12 PM UTC
Resolved
Apr 27, 2026, 06:48 PM UTC
Duration
35m
Affected: DaVinci - Runtime
Timeline · 3 updates
  1. monitoring Apr 27, 2026, 06:12 PM UTC

    Monitoring systems have detected service degradation with Ping Identity's DaVinci Service from 5:52 pm and 6:02pm UTC. The team took active measures to address the issue and now the service is restored. We will continue to monitor the situation and update the status accordingly. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. monitoring Apr 27, 2026, 06:13 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 27, 2026, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

PingOne MFA service disruption

Detected by Pingoru
Apr 22, 2026, 03:16 PM UTC
Resolved
Apr 22, 2026, 04:31 PM UTC
Duration
1h 15m
Affected: PingOne MFA APIPingOne MFA
Timeline · 4 updates
  1. investigating Apr 22, 2026, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Apr 22, 2026, 04:01 PM UTC

    We have identified the cause of the impact, and have begun working towards a mitigation

  3. monitoring Apr 22, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring post resolution

  4. resolved Apr 22, 2026, 04:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 14, 2026

PingOne Verify Service Interruption

Detected by Pingoru
Apr 14, 2026, 09:29 AM UTC
Resolved
Apr 19, 2026, 08:00 AM UTC
Duration
4d 22h
Affected: PingOne Verify
Timeline · 5 updates
  1. investigating Apr 14, 2026, 09:29 AM UTC

    Monitoring systems have detected an issue with Ping Identity's Verify Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. identified Apr 14, 2026, 09:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 14, 2026, 10:55 AM UTC

    Resolved: Web authentication flows are now fully operational. In Progress: Our engineering team is currently investigating and working to resolve verification issues within the PingID mobile app.

  4. identified Apr 14, 2026, 12:31 PM UTC

    Update: Workaround for PingID App Verification Issue Identity: We have identified that the current verification failure is specifically impacting Verify Transactions when document images are collected directly via the PingID app. Workaround: To bypass this issue, users should use a web browser to collect and submit document images instead of the mobile app. Action Required: If your current user flow instructs individuals to use the PingID app for document capture, please advise them to switch to a supported web browser to complete the process.

  5. resolved Apr 19, 2026, 08:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2026

Some Admin Console Dashboards in AU are delayed in updating

Detected by Pingoru
Mar 31, 2026, 07:30 PM UTC
Resolved
Mar 31, 2026, 10:46 PM UTC
Duration
3h 15m
Affected: Admin Console Dashboards
Timeline · 8 updates
  1. investigating Mar 31, 2026, 07:30 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2026, 08:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 31, 2026, 09:17 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 31, 2026, 09:54 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 31, 2026, 10:31 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 31, 2026, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Mar 31, 2026, 10:42 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Mar 31, 2026, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Elevated latency and error rate for PingOne Audit UI and Activities Endpoint

Detected by Pingoru
Mar 30, 2026, 11:27 PM UTC
Resolved
Mar 30, 2026, 11:28 PM UTC
Duration
1m
Affected: Admin Console Dashboards
Timeline · 3 updates
  1. investigating Mar 30, 2026, 10:09 PM UTC

    In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.

  2. investigating Mar 30, 2026, 11:27 PM UTC

    We've taken action to bring the latency and error rates down to normal levels since 22:33 UTC.

  3. resolved Mar 30, 2026, 11:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

PingID Service Service Degradation

Detected by Pingoru
Mar 27, 2026, 05:31 AM UTC
Resolved
Mar 27, 2026, 06:00 AM UTC
Duration
28m
Affected: PingID AuthenticatorPingID Server
Timeline · 4 updates
  1. investigating Mar 27, 2026, 05:31 AM UTC

    Monitoring systems have identified a potential service degradation with Ping Identity's PingID Service. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the root cause has been determined. Automated monitoring will continue to track affected components and will update their operational status as recovery occurs. For additional questions please contact Ping Identity Technical Support by opening a case through the Ping Customer Portal (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. identified Mar 27, 2026, 05:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2026, 05:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2026, 06:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Intermittent issue with PingOne for Enterprise Cloud Desktop in NA (503 HTTP responses)

Detected by Pingoru
Mar 11, 2026, 03:55 PM UTC
Resolved
Mar 11, 2026, 07:34 PM UTC
Duration
3h 39m
Affected: PingOne Dock
Timeline · 6 updates
  1. investigating Mar 11, 2026, 03:55 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 11, 2026, 04:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 11, 2026, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 11, 2026, 05:30 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 11, 2026, 06:37 PM UTC

    A fix has been implemented and our teams are monitoring the results.

  6. resolved Mar 11, 2026, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 7, 2026

PingOne DaVinci Service elevated latency

Detected by Pingoru
Mar 07, 2026, 02:36 PM UTC
Resolved
Mar 07, 2026, 05:20 PM UTC
Duration
2h 43m
Affected: DaVinci - RuntimeDaVinci - Runtime
Timeline · 5 updates
  1. investigating Mar 07, 2026, 02:36 PM UTC

    Monitoring systems have detected elevated latency with Ping Identity's DaVinci Service for some user flows. We have identified the root cause and team is working on mitigation plan. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. identified Mar 07, 2026, 02:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2026, 02:38 PM UTC

    We mitigated the impact which increased the latency and the team is continuing to monitor the impact.

  4. monitoring Mar 07, 2026, 02:53 PM UTC

    We are observing elevated latency with Ping Identity's DaVinci Service for some user flows in other regions. Team is continuing to monitor the impact.

  5. resolved Mar 07, 2026, 05:20 PM UTC

    Resolving this incident the impact has been mitigated for a couple of hours.

Read the full incident report →

Minor March 4, 2026

DaVinci Increased Error Rate In Functions Connector

Detected by Pingoru
Mar 04, 2026, 03:37 AM UTC
Resolved
Mar 04, 2026, 03:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 04, 2026, 03:37 AM UTC

    A subset of DaVinci customers using the Custom Function capability in the Functions connector experienced increase error rates beginning 11:13 UTC and was resolved at approximately 03:36 UTC. The root-cause is under investigation, but service was restored after a recent code change was rolled back.

Read the full incident report →

Minor March 3, 2026

Its PingID service interruption

Detected by Pingoru
Mar 03, 2026, 11:38 AM UTC
Resolved
Mar 03, 2026, 01:50 PM UTC
Duration
2h 11m
Affected: PingID Server
Timeline · 3 updates
  1. investigating Mar 03, 2026, 11:38 AM UTC

    We are observing PingID Service interruption and currently investigating it

  2. monitoring Mar 03, 2026, 11:49 AM UTC

    The issue has been resolved and services are back to normal. Our teams will continue to monitor performance to ensure everything remains stable.

  3. resolved Mar 03, 2026, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

PingID Android Notifications Issue

Detected by Pingoru
Feb 17, 2026, 05:09 PM UTC
Resolved
Feb 17, 2026, 06:28 PM UTC
Duration
1h 18m
Affected: Notification Services
Timeline · 5 updates
  1. investigating Feb 17, 2026, 05:09 PM UTC

    We are currently investigating an issue with Android Push Notifications.

  2. identified Feb 17, 2026, 05:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 17, 2026, 05:38 PM UTC

    We have implemented mitigation and are resolving the underlying issue.

  4. monitoring Feb 17, 2026, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Looking to track Ping Identity downtime and outages?

Pingoru polls Ping Identity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Ping Identity reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Ping Identity alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Ping Identity for free

5 free monitors · No credit card required