Ongoing since 04:25 PM UTC, affecting User Login and User Login API and 1 more.
PingOne has taken steps to mitigate the minor impact. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Affected components
Update timeline
- investigating Nov 12, 2026, 04:25 PM UTC
Ping Identity is aware of an issue impacting PingOne services in US with elevated latency and slightly elevated error rate. We are already seeing signals of improvement but are continuing to investigate. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
- monitoring Nov 12, 2026, 04:35 PM UTC
PingOne has taken steps to mitigate the minor impact. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
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