Ping Identity incident
PingOne for Enterprise dock and administration increasing errors
Ping Identity experienced a minor incident on September 16, 2026 affecting Administration API and Administration Portal and 1 more component, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 02:46 PM UTC
Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
- identified Sep 16, 2026, 03:04 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 16, 2026, 04:21 PM UTC
We are continuing to work on a fix for this issue
- monitoring Sep 16, 2026, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 11:06 PM UTC
This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.