Ping Identity incident
Degraded performance for ForgeRock Authenticator app
Ping Identity experienced a notice incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 04, 2026, 10:55 PM UTC
The availability of the ForgeRock Authenticator App on Google Play Store is intermittent in some regions. The issue has been identified, and re-verification of the app on the Google Play Store is in process. This could take up to 48 hours.