Ping Identity incident
PingOne EU Admin APIs Elevated Error Rates
Ping Identity experienced a minor incident on July 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 20, 2026, 05:00 PM UTC
Between 14:20 to 14:40 UTC, a subset of customers in the PingOne EU datacenter may have experienced elevated error rates. There was no impact to end-user workflows. Ping Identity Engineers are investigating the root-cause. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.