Picqer had 23 outages in the last 2 years totaling 121h 23m of downtime — averaging 0.9 incidents per month.
There were 23 Picqer outages since June 10, 2025 totaling 121h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.
Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.
The GLS service has recovered. We are monitoring the shipments and will resolve this incident accordingly.
This issue is resolved.
Users can experience problems while creating a MyParcel shipping label. We've contacted MyParcel for more information and will post updates here.
MyParcel confirms the outage despite the fact that some labels can be created. They are working on a solution. We keep monitoring the outage.
This issue is resolved. It is possible to create MyParcel shipments again.
Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.
DPD confirms the outage, they are working on a solution.
The DPD service has recovered. We are monitoring the shipments and will resolve this incident accordingly.
This issue is resolved. It is possible to create DPD shipments again.
There are currently problems with the Picqer app on Android devices. Users are unable to open the app. We are investigating this issue with high priority and will post updates here.
We have identified the issue. It only occurs to Android app version 2.10.3. We are working on a solution.
The issue has been resolved. If you are still experiencing problems when opening the Picqer app, please delete the app in the Play Store and then reinstall it.
This incident has been resolved.
We are currently experiencing performance issues in Picqer. This may affect various components of Picqer. Our team is investigating this issue with high priority and will provide updates here as soon as possible.
A fix has been implemented and we are monitoring the results. Some users have experienced issues when creating shipments in Picqer. We are restoring shipping labels that did not appear after creation. You can manually open the label PDF in Picqer and print the label again.
This incident has been resolved.
Op dit moment heeft Printnode een storing, waarbij ze soms online en soms offline zijn. Daardoor worden verzendlabels soms niet geprint. De storing wordt bijgehouden op https://www.printnode.com/en/status
Printnode verwacht over 10 minuten de storing verholpen te hebben.
Printen werkt weer. Printnode is overgeschakeld naar een ander datacenter en we zien de laatste minuten alle prints weer werken.
Users can experience problems while creating a QLS shipping label. We've contacted QLS for more information and will post updates here.
QLS confirms the outage for DPD en DHL Germany, they are working on a solution.
The QLS service has recovered since 10:45 significantly. We are monitoring the shipments and will resolve this incident accordingly. QLS has also confirmed a long-term fix by tomorrow morning.
This issue is resolved.
Currently, we are hearing reports of shipping labels being printed incorrectly and are investigating the issue.
You are now able to print shipping labels via Picqer again. Our apologies for the inconvenience.
Users can experience problems while creating a shipping label via QLS. We've contacted QLS for more information and will post updates here.
QLS has notified us that they are aware of the issue and are working on a solution.
We are seeing more shipments via QLS being created successfully and will keep monitoring the status of the shipment requests.
This incident has been resolved.
Users can experience problems while creating a DPD shipping label. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.
The incident has been resolved. It is now possible to create DPD shipping labels.
Currently, we are hearing reports of PrintNode being unable to connect and print labels. We are contacting PrintNode about this issue.
We have contacted PrintNode regarding the issue and are waiting for their response. In the meanwhile, printing shipping labels in Picqer can be done by opening and manually printing the PDF file.
PrintNode is operational again, you can now resume printing your documents in Picqer via PrintNode.
This incident has been resolved.
There are currently problems with creating shipments in Picqer. We are investigating this issue and will post updates here.
It's possible to create shipments again. We'll continue to monitor this.
This incident has been resolved. We are sorry for the inconvenience.
Users can experience problems while creating a VVB shipping label. We've contacted Bol for more information and will post updates here.
Bol has noted that the order import issue: https://partnerplatform.bol.com/nl/storingen/vvb-bestellingen-laden-niet/ has been resolved. We will automatically import any missed orders and monitor the situation. The issue regarding the shipping labels seems to be resolved.
Backlogged orders are available in the Bol API again. New orders since 15:00 are imported to Picqer now. We will re-sync shipments that were created during the unavailability of the Bol API, to make sure all shipments are sent to Bol.
The issue has been resolved. We are retroactively re-syncing shipments that were created during the unavailability of the Bol API, to make sure all shipments are sent to Bol.
Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.
This outage has been resolved and we have observed no errors since.
Users can experience errors while creating a GLS shipment. We've contacted GLS for more information and will post updates here.
The issue is caused by a network infrastructure problem at Microsoft Azure. This is an external issue, which cannot be influenced by GLS. We are dependent on Microsoft to fix this. We'll keep you posted. Statuspage Microsoft Azure: https://azure.status.microsoft/nl-nl/status
This outage has been resolved and we have observed no errors since.
SendCloud is investigating this issue and will post updates on: https://status.sendcloud.com/
Sendcloud has confirmed the outage: https://status.sendcloud.com/incidents/g1h0ntdhlrth, and is working on a resolution.
Service has returned since 12:02, monitoring now.
This incident has been resolved.
We are observing a high error-rate for Sendcloud shipping labels since 15:05 and are looking into this.
We have informed Sendcloud about the errors and are observing normal operations again since 15:23.
Error levels are again high since 15:30, we are updating Sendcloud about this.
Sendcloud confirms the outage: https://status.sendcloud.com/incidents/7j75dwr15nrq
Sendcloud has resumed normal operations again since 16:00
This incident has been resolved.
Users are experiencing 'Misdirected Request' errors when creating Parcel Pro shipments. We've contacted Parcel Pro about this, they are aware of the issue and are working on a fix.
The issue is ongoing: some shipments randomly receive an invalid shipping label from Parcel Pro / Shops United. They are aware of the issue and are working on resolving it urgently. If an errored label occurs, we advise cancelling the shipment in Picqer to prevent incorrect tracking notifications from being sent to the webshop and customers, and then retry creating the shipment.
The last error was seen at 8:35 this morning. We are monitoring and will resolve the incident shortly. Please contact us if any problem persists.
This incident has been resolved.
There are currently problems with creating shipments in Picqer. We are working on it and expect this issue to be solved quickly.
The issue has been resolved. We are sorry for the inconvenience.
Currently scanning a product on a picklist results in an error. We are looking into this with high priority.
The problem has been solved. Scanner feedback is now working as intended.
There are currently problems with creating shipments in Picqer. We are working on a fix and expect this issue to be solved quickly.
A fix has been implemented, we are monitoring the results. Please reach out to [email protected] if you're still having problems creating shipments.
The issue has been resolved. We are sorry for the inconvenience.
We are currently experiencing a technical issue, we are investigating this issue with high priority.
Picqer's performance is back to normal. We are still closely monitoring performance.
Picqer is operating slower than usual. As a result, it can take a bit longer for orders to move from status "concept" to "processing". We are investigating this issue with high priority.
We are continuing to investigate this issue.
Picqer's performance is back to normal. We are closely monitoring performance.
Picqer's performance is back to normal. If you still perceive any slowness, please send us a message via [email protected].