Picqer experienced a minor incident on June 10, 2025 affecting Picqer Core, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Picqer Core
Update timeline
- investigating Jun 10, 2025, 11:15 AM UTC
Picqer is operating slower than usual. As a result, it can take a bit longer for orders to move from status "concept" to "processing". We are investigating this issue with high priority.
- investigating Jun 10, 2025, 11:18 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2025, 12:07 PM UTC
Picqer's performance is back to normal. We are closely monitoring performance.
- resolved Jun 10, 2025, 01:52 PM UTC
Picqer's performance is back to normal. If you still perceive any slowness, please send us a message via [email protected].