Picqer incident

DPD - problems creating a shipment

Notice Resolved View vendor source →
Started
Mar 23, 2026, 01:38 PM UTC
Resolved
Mar 24, 2026, 06:22 AM UTC
Duration
16h 44m
Detected by Pingoru
Mar 23, 2026, 01:38 PM UTC

Update timeline

  1. investigating Mar 23, 2026, 01:38 PM UTC

    Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.

  2. identified Mar 23, 2026, 01:49 PM UTC

    DPD confirms the outage, they are working on a solution.

  3. monitoring Mar 24, 2026, 06:11 AM UTC

    The DPD service has recovered. We are monitoring the shipments and will resolve this incident accordingly.

  4. resolved Mar 24, 2026, 06:22 AM UTC

    This issue is resolved. It is possible to create DPD shipments again.

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