Personio Outage History

There were 11 Personio outages since February 10, 2026 totaling 236h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.personio.de

Critical April 30, 2026

Customers unable to access accounts

Detected by Pingoru: Apr 30, 2026, 07:43 AM UTC
Resolved: Apr 30, 2026, 07:59 AM UTC
Duration: 15m

Affected: Overall System availability

Timeline · 4 updates

investigating Apr 30, 2026, 07:43 AM UTC

We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
identified Apr 30, 2026, 07:47 AM UTC

We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
monitoring Apr 30, 2026, 07:49 AM UTC

A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
resolved Apr 30, 2026, 07:59 AM UTC

The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.

Read the full incident report →

Minor April 27, 2026

Partial service disruption - PAPI endpoints are potentially degraded

Detected by Pingoru: Apr 27, 2026, 03:35 PM UTC
Resolved: Apr 27, 2026, 03:58 PM UTC
Duration: 23m

Affected: Overall System availabilityPublic API

Timeline · 3 updates

investigating Apr 27, 2026, 03:35 PM UTC

We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
monitoring Apr 27, 2026, 03:47 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 27, 2026, 03:58 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Partial service disruption

Detected by Pingoru: Apr 21, 2026, 09:12 AM UTC
Resolved: Apr 21, 2026, 11:20 AM UTC
Duration: 2h 8m

Affected: Overall System availabilityRecruiting

Timeline · 3 updates

investigating Apr 21, 2026, 09:12 AM UTC

We are currently experiencing some issues with the Recruiting App. The following features are affected: - Outbound recruiting emails sent via the Google Integration may be sent multiple times to applicants Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
identified Apr 21, 2026, 09:26 AM UTC

The issue has been identified. A fix is being currently implemented. Please expect Recruiting Emails to be sent with a delay.
resolved Apr 21, 2026, 11:20 AM UTC

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Read the full incident report →

Minor April 15, 2026

Errors across absences - public API possibly affected, too

Detected by Pingoru: Apr 15, 2026, 02:19 PM UTC
Resolved: Apr 15, 2026, 03:15 PM UTC
Duration: 56m

Affected: Overall System availabilityPublic APITime Management (Time Tracking, Time-off, Overtime)

Timeline · 3 updates

monitoring Apr 15, 2026, 02:19 PM UTC

We have experienced some issues with the module absences, which potentially led to error messages across the absences module. The public API was possibly also affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
monitoring Apr 15, 2026, 02:19 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 15, 2026, 03:15 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 15, 2026

Overtime payouts are not displayed in the Preliminary Payroll

Detected by Pingoru: Apr 15, 2026, 02:00 PM UTC
Resolved: Apr 16, 2026, 09:28 AM UTC
Duration: 19h 28m

Affected: Preliminary Payroll (and file export integrations)

Timeline · 3 updates

identified Apr 15, 2026, 02:00 PM UTC

The issue has been identified and a fix is being implemented.
identified Apr 15, 2026, 02:29 PM UTC

We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
resolved Apr 16, 2026, 09:28 AM UTC

This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!

Read the full incident report →

Major March 26, 2026

Sending of emails in Recruiting

Detected by Pingoru: Mar 26, 2026, 08:08 AM UTC
Resolved: Mar 27, 2026, 12:25 PM UTC
Duration: 1d 4h

Affected: Recruiting

Timeline · 5 updates

investigating Mar 26, 2026, 08:08 AM UTC

We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.
monitoring Mar 26, 2026, 09:36 AM UTC

A fix has been implemented and we are monitoring the results.
investigating Mar 26, 2026, 02:49 PM UTC

There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.
monitoring Mar 26, 2026, 06:07 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 27, 2026, 12:25 PM UTC

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!

Read the full incident report →

Major March 25, 2026

Partical Service Disruption

Detected by Pingoru: Mar 25, 2026, 10:06 AM UTC
Resolved: Mar 25, 2026, 10:53 AM UTC
Duration: 47m

Affected: Recruiting

Timeline · 3 updates

investigating Mar 25, 2026, 10:06 AM UTC

We are experiencing issues with sending emails to candidates. We are currently investigating the issue.
monitoring Mar 25, 2026, 10:32 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 25, 2026, 10:53 AM UTC

This incident has been resolved.

Read the full incident report →

Major March 20, 2026

Payroll Approval Blocked

Detected by Pingoru: Mar 20, 2026, 04:11 PM UTC
Resolved: Mar 23, 2026, 07:26 AM UTC
Duration: 2d 15h

Affected: Personio Payroll DE

Timeline · 2 updates

investigating Mar 20, 2026, 04:11 PM UTC

We are currently investigating an issue in Personio Payroll. In order to ensure correct payroll flow, we have blocked the approval of the Payroll for now. We will keep you updated here and apologize for any inconvenience caused.
resolved Mar 23, 2026, 07:26 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Partial performance / Loading time issues

Detected by Pingoru: Mar 16, 2026, 09:43 AM UTC
Resolved: Mar 16, 2026, 04:32 PM UTC
Duration: 6h 49m

Affected: Overall System availabilityPersonio Payroll DEPreliminary Payroll (and file export integrations)Datev IntegrationXero IntegrationA3 IntegrationLoket IntegrationTax Advisor PlatformSalary Management

Timeline · 3 updates

investigating Mar 16, 2026, 09:43 AM UTC

We are currently experiencing a degraded performance issue, which may cause extended loading times, error messages and outdated data displayed. Our engineering teams are already working on a solution. The affected product areas are: - Payroll - Payroll Integrations (incl. DATEV Integration) - Employee Salary Tab We will keep you posted with the latest information and apologize for any inconvenience this may caused.
monitoring Mar 16, 2026, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 16, 2026, 04:32 PM UTC

This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Personio Developer Hub unavailable

Detected by Pingoru: Feb 20, 2026, 04:52 PM UTC
Resolved: Feb 25, 2026, 08:18 AM UTC
Duration: 4d 15h

Timeline · 3 updates

investigating Feb 20, 2026, 04:52 PM UTC

We are currently investigating a technical issue in the Personio Developer Hub. Public API documentation is temporarily offline. We will keep you posted with the latest information on this page and apologize for the inconveniences.
identified Feb 24, 2026, 12:00 PM UTC

We've encountered a technical limitation during recent infrastructure changes for the developer hub. All services are expected to return to normal by the end of our routine maintenance window.
resolved Feb 25, 2026, 08:18 AM UTC

This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Partial service disruption - non-native payroll blocked

Detected by Pingoru: Feb 13, 2026, 11:35 AM UTC
Resolved: Feb 13, 2026, 02:13 PM UTC
Duration: 2h 38m

Affected: Overall System availabilityPreliminary Payroll (and file export integrations)

Timeline · 2 updates

identified Feb 13, 2026, 11:35 AM UTC

We are currently experiencing some issues with the non-native payroll module, also for customers using the DATEV integration. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. The issue has been identified and the team is working on a fix at this moment. We will keep you posted with the latest information on this page and apologize for the inconveniences.
resolved Feb 13, 2026, 02:13 PM UTC

This incident has been resolved.

Read the full incident report →

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