Personio Outage History

Personio partial outage · 2 active incidents View live status →

Personio had 22 outages in the last 2 years totaling 269h 36m of downtime — averaging 0.9 incidents per month.

There were 22 Personio outages since September 4, 2025 totaling 269h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.personio.de

Major June 16, 2026

Payroll is not loading

Detected by Pingoru
Jun 16, 2026, 03:52 PM UTC
Resolved
Jun 16, 2026, 05:38 PM UTC
Duration
1h 45m
Affected: Personio Payroll DEPreliminary Payroll (and file export integrations)Datev IntegrationXero IntegrationA3 IntegrationLoket IntegrationTax Advisor Platform
Timeline · 2 updates
  1. investigating Jun 16, 2026, 03:52 PM UTC

    Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

  2. resolved Jun 16, 2026, 05:38 PM UTC

    This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

Read the full incident report →

Minor June 15, 2026

Partial service disruption

Detected by Pingoru
Jun 15, 2026, 02:21 PM UTC
Resolved
Jun 15, 2026, 03:31 PM UTC
Duration
1h 9m
Affected: Overall System availabilityRecruiting
Timeline · 4 updates
  1. investigating Jun 15, 2026, 02:21 PM UTC

    We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Jun 15, 2026, 02:32 PM UTC

    The issue has been identified. A fix is being currently implemented.

  3. monitoring Jun 15, 2026, 02:57 PM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  4. resolved Jun 15, 2026, 03:31 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Read the full incident report →

Major May 13, 2026

Payroll Approval blocked

Detected by Pingoru
May 13, 2026, 12:51 PM UTC
Resolved
May 13, 2026, 02:22 PM UTC
Duration
1h 31m
Affected: Personio Payroll DE
Timeline · 2 updates
  1. investigating May 13, 2026, 12:51 PM UTC

    We are currently experiencing failing payroll approvals in the Personio Payroll feature. To ensure a smooth solution, we have temporarily blocked the approval of the payroll. We will keep you up-to-date and our Engineering team is already working on resolving this.

  2. resolved May 13, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 7, 2026

Global service outage

Detected by Pingoru
May 07, 2026, 09:36 AM UTC
Resolved
May 07, 2026, 11:08 AM UTC
Duration
1h 32m
Affected: Overall System availabilityPublic APIConversationsPersonio Payroll DESupport & HelpCompensation ManagementPreliminary Payroll (and file export integrations)AnalyticsPerformance & DevelopmentDatev IntegrationCompany ConfigurationRecruitingXero IntegrationDocuments & E-SignaturesSurveysA3 IntegrationEmployee & Organization ManagementWhistleblowingLoket IntegrationHome & InboxEmployer of Record (powered by Remote.com)Tax Advisor PlatformPersonio built Integrations & MarketplaceLogin & AuthenticationMobile AppSalary ManagementTime Management (Time Tracking, Time-off, Overtime)Workflows & Automations
Timeline · 3 updates
  1. investigating May 07, 2026, 09:36 AM UTC

    Our system is currently not available due to a global service outage. Engineers are already working to get everything up and running again. We will keep you posted with the latest information and apologize for any inconvenience this may cause.

  2. monitoring May 07, 2026, 09:48 AM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved May 07, 2026, 11:08 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Read the full incident report →

Critical May 6, 2026

Personio not loading, customers unable to access

Detected by Pingoru
May 06, 2026, 06:38 AM UTC
Resolved
May 06, 2026, 07:20 AM UTC
Duration
42m
Affected: Overall System availability
Timeline · 5 updates
  1. investigating May 06, 2026, 06:38 AM UTC

    We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.

  2. investigating May 06, 2026, 07:02 AM UTC

    We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now. We'll post the next update by 9:15 CEST.

  3. monitoring May 06, 2026, 07:06 AM UTC

    Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability. We'll post the next update by 9:30 CEST.

  4. monitoring May 06, 2026, 07:06 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 06, 2026, 07:20 AM UTC

    The outage affecting access to Personio has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.

Read the full incident report →

Critical April 30, 2026

Customers unable to access accounts

Detected by Pingoru
Apr 30, 2026, 07:43 AM UTC
Resolved
Apr 30, 2026, 07:59 AM UTC
Duration
15m
Affected: Overall System availability
Timeline · 4 updates
  1. investigating Apr 30, 2026, 07:43 AM UTC

    We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.

  2. identified Apr 30, 2026, 07:47 AM UTC

    We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.

  3. monitoring Apr 30, 2026, 07:49 AM UTC

    A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.

  4. resolved Apr 30, 2026, 07:59 AM UTC

    The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.

Read the full incident report →

Minor April 27, 2026

Partial service disruption - PAPI endpoints are potentially degraded

Detected by Pingoru
Apr 27, 2026, 03:35 PM UTC
Resolved
Apr 27, 2026, 03:58 PM UTC
Duration
23m
Affected: Overall System availabilityPublic API
Timeline · 3 updates
  1. investigating Apr 27, 2026, 03:35 PM UTC

    We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Apr 27, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Errors across absences - public API possibly affected, too

Detected by Pingoru
Apr 15, 2026, 02:19 PM UTC
Resolved
Apr 15, 2026, 03:15 PM UTC
Duration
56m
Affected: Overall System availabilityPublic APITime Management (Time Tracking, Time-off, Overtime)
Timeline · 3 updates
  1. monitoring Apr 15, 2026, 02:19 PM UTC

    We have experienced some issues with the module absences, which potentially led to error messages across the absences module. The public API was possibly also affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Apr 15, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 15, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026

Overtime payouts are not displayed in the Preliminary Payroll

Detected by Pingoru
Apr 15, 2026, 02:00 PM UTC
Resolved
Apr 16, 2026, 09:28 AM UTC
Duration
19h 28m
Affected: Preliminary Payroll (and file export integrations)
Timeline · 3 updates
  1. identified Apr 15, 2026, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 15, 2026, 02:29 PM UTC

    We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  3. resolved Apr 16, 2026, 09:28 AM UTC

    This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!

Read the full incident report →

Major March 26, 2026

Sending of emails in Recruiting

Detected by Pingoru
Mar 26, 2026, 08:08 AM UTC
Resolved
Mar 27, 2026, 12:25 PM UTC
Duration
1d 4h
Affected: Recruiting
Timeline · 5 updates
  1. investigating Mar 26, 2026, 08:08 AM UTC

    We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.

  2. monitoring Mar 26, 2026, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 26, 2026, 02:49 PM UTC

    There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.

  4. monitoring Mar 26, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 27, 2026, 12:25 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!

Read the full incident report →

Major March 25, 2026

Partical Service Disruption

Detected by Pingoru
Mar 25, 2026, 10:06 AM UTC
Resolved
Mar 25, 2026, 10:53 AM UTC
Duration
47m
Affected: Recruiting
Timeline · 3 updates
  1. investigating Mar 25, 2026, 10:06 AM UTC

    We are experiencing issues with sending emails to candidates. We are currently investigating the issue.

  2. monitoring Mar 25, 2026, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 10:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 20, 2026

Payroll Approval Blocked

Detected by Pingoru
Mar 20, 2026, 04:11 PM UTC
Resolved
Mar 23, 2026, 07:26 AM UTC
Duration
2d 15h
Affected: Personio Payroll DE
Timeline · 2 updates
  1. investigating Mar 20, 2026, 04:11 PM UTC

    We are currently investigating an issue in Personio Payroll. In order to ensure correct payroll flow, we have blocked the approval of the Payroll for now. We will keep you updated here and apologize for any inconvenience caused.

  2. resolved Mar 23, 2026, 07:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Partial performance / Loading time issues

Detected by Pingoru
Mar 16, 2026, 09:43 AM UTC
Resolved
Mar 16, 2026, 04:32 PM UTC
Duration
6h 49m
Affected: Overall System availabilityPersonio Payroll DEPreliminary Payroll (and file export integrations)Datev IntegrationXero IntegrationA3 IntegrationLoket IntegrationTax Advisor PlatformSalary Management
Timeline · 3 updates
  1. investigating Mar 16, 2026, 09:43 AM UTC

    We are currently experiencing a degraded performance issue, which may cause extended loading times, error messages and outdated data displayed. Our engineering teams are already working on a solution. The affected product areas are: - Payroll - Payroll Integrations (incl. DATEV Integration) - Employee Salary Tab We will keep you posted with the latest information and apologize for any inconvenience this may caused.

  2. monitoring Mar 16, 2026, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Personio Developer Hub unavailable

Detected by Pingoru
Feb 20, 2026, 04:52 PM UTC
Resolved
Feb 25, 2026, 08:18 AM UTC
Duration
4d 15h
Timeline · 3 updates
  1. investigating Feb 20, 2026, 04:52 PM UTC

    We are currently investigating a technical issue in the Personio Developer Hub. Public API documentation is temporarily offline. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Feb 24, 2026, 12:00 PM UTC

    We've encountered a technical limitation during recent infrastructure changes for the developer hub. All services are expected to return to normal by the end of our routine maintenance window.

  3. resolved Feb 25, 2026, 08:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Partial service disruption - non-native payroll blocked

Detected by Pingoru
Feb 13, 2026, 11:35 AM UTC
Resolved
Feb 13, 2026, 02:13 PM UTC
Duration
2h 38m
Affected: Overall System availabilityPreliminary Payroll (and file export integrations)
Timeline · 2 updates
  1. identified Feb 13, 2026, 11:35 AM UTC

    We are currently experiencing some issues with the non-native payroll module, also for customers using the DATEV integration. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. The issue has been identified and the team is working on a fix at this moment. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. resolved Feb 13, 2026, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2025

Global Service Outage

Detected by Pingoru
Dec 02, 2025, 09:51 AM UTC
Resolved
Dec 02, 2025, 11:30 AM UTC
Duration
1h 38m
Affected: Overall System availabilityPublic APIConversationsPersonio Payroll DESupport & HelpCompensation ManagementPreliminary Payroll (and file export integrations)AnalyticsPerformance & DevelopmentDatev IntegrationCompany ConfigurationRecruitingXero IntegrationDocuments & E-SignaturesSurveysA3 IntegrationEmployee & Organization ManagementWhistleblowingLoket IntegrationHome & InboxEmployer of Record (powered by Remote.com)Tax Advisor PlatformPersonio built Integrations & MarketplaceLogin & AuthenticationMobile AppSalary ManagementTime Management (Time Tracking, Time-off, Overtime)Workflows & Automations
Timeline · 5 updates
  1. identified Dec 02, 2025, 09:51 AM UTC

    We are currently experiencing a global service outage. Personio may not be accessible or loading very slowly. However, the issue has already been identified and a fix is currently being implemented.

  2. identified Dec 02, 2025, 11:05 AM UTC

    We managed to mitigate the majority of the issue, however, there is still degraded performance in our Time Management product area.

  3. monitoring Dec 02, 2025, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 02, 2025, 11:23 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 02, 2025, 11:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Partial service disruption / Recruiting

Detected by Pingoru
Nov 26, 2025, 03:50 PM UTC
Resolved
Nov 26, 2025, 05:45 PM UTC
Duration
1h 54m
Affected: Overall System availabilityRecruiting
Timeline · 3 updates
  1. investigating Nov 26, 2025, 03:50 PM UTC

    We are currently experiencing some issues with the Recruiting module. Some applications might fail to load. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Nov 26, 2025, 03:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 27, 2025, 08:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 23, 2025

Partial Service Disruption | Payroll not loading

Detected by Pingoru
Sep 23, 2025, 02:04 PM UTC
Resolved
Sep 23, 2025, 02:26 PM UTC
Duration
22m
Affected: Overall System availability
Timeline · 2 updates
  1. monitoring Sep 23, 2025, 02:04 PM UTC

    We have identified an issue regarding the (preliminary) payroll possibly not loading. A fix has been published and we are monitoring the event.

  2. resolved Sep 23, 2025, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 11, 2025

Partial performance / Loading time issues | Performance Area

Detected by Pingoru
Sep 11, 2025, 11:38 AM UTC
Resolved
Sep 11, 2025, 01:15 PM UTC
Duration
1h 36m
Affected: Overall System availability
Timeline · 4 updates
  1. investigating Sep 11, 2025, 11:57 AM UTC

    We are having intermittent issues in the employee performance area, user actions might be executed with a delay. No data loss is involved Our engineering teams are already working on a solution. We will keep you posted with the latest information and apologize for any inconvenience this may caused.

  2. monitoring Sep 11, 2025, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 11, 2025, 01:14 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 11, 2025, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025

Partial service disruption | Inbox

Detected by Pingoru
Sep 08, 2025, 01:18 PM UTC
Resolved
Sep 08, 2025, 02:58 PM UTC
Duration
1h 40m
Affected: Overall System availability
Timeline · 3 updates
  1. investigating Sep 08, 2025, 01:39 PM UTC

    We are currently experiencing some issues with the module Inbox. Loading the inbox items might not load. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Sep 08, 2025, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →