Personio Outage History
Personio is up right nowPingoru has recorded 71 incidents for Personio: 71 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 26 of 720 (4%) |
| May 2026 | 6 | 11 of 744 (1%) |
| June 2026 | 16 | 419 of 720 (58%) |
| July 2026 | 5 | 241 of 744 (32%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 524 (0%) |
Incidents, newest first
Major September 14, 2026 Changes delayed in Payroll 44m Personio Payroll DE
Started Sep 14, 2026, 08:17 AM UTC· resolved Sep 14, 2026, 09:02 AM UTC
- investigating Sep 14, 2026, 08:17 AM UTC
We are currently investigating a delay in data changes. Premium manual and automatic generations might be delayed for Personio Payroll.
- monitoring Sep 14, 2026, 08:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 09:02 AM UTC
This incident has been resolved and the system is stable.
Minor August 27, 2026 Employee Creation & Schedule Management Disruption 43m Company Configuration
Started Aug 27, 2026, 11:13 AM UTC· resolved Aug 27, 2026, 11:57 AM UTC
- investigating Aug 27, 2026, 11:13 AM UTC
We are currently investigating an issue affecting the following areas: - Employee creation - Schedule assignment - Schedule list (settings) - Employee schedule assignments view. Some customers may experience errors or delays when using these features. Our team is actively working on identifying the root cause. We will provide an update as soon as more information is available.
- identified Aug 27, 2026, 11:33 AM UTC
We have identified the root cause of the issue affecting employee creation, schedule assignment, schedule list (settings), and the employee schedule assignments view. Our team is now working on implementing a fix. We will provide a further update once resolved.
- monitoring Aug 27, 2026, 11:46 AM UTC
A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.
- resolved Aug 27, 2026, 11:57 AM UTC
This incident has been resolved.
Major August 4, 2026 Login not working for some users 3h 29m Login & Authentication
Started Aug 04, 2026, 10:12 AM UTC· resolved Aug 04, 2026, 01:41 PM UTC
- investigating Aug 04, 2026, 10:12 AM UTC
The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.
- identified Aug 04, 2026, 01:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 01:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 01:41 PM UTC
This incident has been resolved.
Major July 30, 2026 Referral page not working correctly 7m Recruiting
Started Jul 30, 2026, 02:04 PM UTC· resolved Jul 30, 2026, 02:12 PM UTC
- investigating Jul 30, 2026, 02:04 PM UTC
The referral page within Recruiting is not working correctly. The team is investigating.
- resolved Jul 30, 2026, 02:12 PM UTC
This incident has been resolved.
Major July 20, 2026 Issue with place holders in offer documents 3h 19m Recruiting
Started Jul 20, 2026, 11:58 AM UTC· resolved Jul 20, 2026, 03:17 PM UTC
- investigating Jul 20, 2026, 11:58 AM UTC
Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.
- identified Jul 20, 2026, 01:19 PM UTC
The issue has been identified and we are implementing a fix.
- monitoring Jul 20, 2026, 01:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 03:17 PM UTC
This incident has been resolved.
Minor July 17, 2026 Partial service disruption 3d 19h Overall System availability, Personio Payroll DE
Started Jul 17, 2026, 11:41 AM UTC· resolved Jul 21, 2026, 06:44 AM UTC
- investigating Jul 17, 2026, 11:41 AM UTC
We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- identified Jul 17, 2026, 01:31 PM UTC
The issue has been identified. A fix is being currently implemented.
- identified Jul 20, 2026, 06:39 AM UTC
Our engineers continue to implement a fix. We will keep you informed about the progress on this page.
- identified Jul 20, 2026, 08:09 AM UTC
A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.
- resolved Jul 21, 2026, 06:44 AM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Critical June 30, 2026 Service Disruption - System unavailable 53m Overall System availability, Public API, Support & Help, Analytics and 10 more
Started Jun 30, 2026, 12:54 PM UTC· resolved Jun 30, 2026, 01:47 PM UTC
- investigating Jun 30, 2026, 12:54 PM UTC
We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!
- resolved Jun 30, 2026, 01:47 PM UTC
The system is stable again. We apologize for any inconvenience caused!
Major June 16, 2026 Payroll is not loading 1h 45m Personio Payroll DE, Preliminary Payroll (and file export integrations), Datev Integration, Xero Integration and 3 more
Started Jun 16, 2026, 03:52 PM UTC· resolved Jun 16, 2026, 05:38 PM UTC
- investigating Jun 16, 2026, 03:52 PM UTC
Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.
- resolved Jun 16, 2026, 05:38 PM UTC
This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!
Major May 13, 2026 Payroll Approval blocked 1h 31m Personio Payroll DE
Started May 13, 2026, 12:51 PM UTC· resolved May 13, 2026, 02:22 PM UTC
- investigating May 13, 2026, 12:51 PM UTC
We are currently experiencing failing payroll approvals in the Personio Payroll feature. To ensure a smooth solution, we have temporarily blocked the approval of the payroll. We will keep you up-to-date and our Engineering team is already working on resolving this.
- resolved May 13, 2026, 02:22 PM UTC
This incident has been resolved.
Critical May 7, 2026 Global service outage 1h 32m Overall System availability, Public API, Conversations, Personio Payroll DE and 24 more
Started May 07, 2026, 09:36 AM UTC· resolved May 07, 2026, 11:08 AM UTC
- investigating May 07, 2026, 09:36 AM UTC
Our system is currently not available due to a global service outage. Engineers are already working to get everything up and running again. We will keep you posted with the latest information and apologize for any inconvenience this may cause.
- monitoring May 07, 2026, 09:48 AM UTC
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
- resolved May 07, 2026, 11:08 AM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Critical May 6, 2026 Personio not loading, customers unable to access 42m Overall System availability
Started May 06, 2026, 06:38 AM UTC· resolved May 06, 2026, 07:20 AM UTC
- investigating May 06, 2026, 06:38 AM UTC
We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
- investigating May 06, 2026, 07:02 AM UTC
We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now. We'll post the next update by 9:15 CEST.
- monitoring May 06, 2026, 07:06 AM UTC
Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability. We'll post the next update by 9:30 CEST.
- monitoring May 06, 2026, 07:06 AM UTC
We are continuing to monitor for any further issues.
- resolved May 06, 2026, 07:20 AM UTC
The outage affecting access to Personio has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.
Critical April 30, 2026 Customers unable to access accounts 15m Overall System availability
Started Apr 30, 2026, 07:43 AM UTC· resolved Apr 30, 2026, 07:59 AM UTC
- investigating Apr 30, 2026, 07:43 AM UTC
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
- identified Apr 30, 2026, 07:47 AM UTC
We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
- monitoring Apr 30, 2026, 07:49 AM UTC
A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
- resolved Apr 30, 2026, 07:59 AM UTC
The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.
Minor April 27, 2026 Partial service disruption - PAPI endpoints are potentially degraded 23m Overall System availability, Public API
Started Apr 27, 2026, 03:35 PM UTC· resolved Apr 27, 2026, 03:58 PM UTC
- investigating Apr 27, 2026, 03:35 PM UTC
We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring Apr 27, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 03:58 PM UTC
This incident has been resolved.
Minor April 15, 2026 Errors across absences - public API possibly affected, too 56m Overall System availability, Public API, Time Management (Time Tracking, Time-off, Overtime)
Started Apr 15, 2026, 02:19 PM UTC· resolved Apr 15, 2026, 03:15 PM UTC
- monitoring Apr 15, 2026, 02:19 PM UTC
We have experienced some issues with the module absences, which potentially led to error messages across the absences module. The public API was possibly also affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring Apr 15, 2026, 02:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 15, 2026, 03:15 PM UTC
This incident has been resolved.
Major April 15, 2026 Overtime payouts are not displayed in the Preliminary Payroll 19h 28m Preliminary Payroll (and file export integrations)
Started Apr 15, 2026, 02:00 PM UTC· resolved Apr 16, 2026, 09:28 AM UTC
- identified Apr 15, 2026, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 15, 2026, 02:29 PM UTC
We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- resolved Apr 16, 2026, 09:28 AM UTC
This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!
Major March 26, 2026 Sending of emails in Recruiting 1d 4h Recruiting
Started Mar 26, 2026, 08:08 AM UTC· resolved Mar 27, 2026, 12:25 PM UTC
- investigating Mar 26, 2026, 08:08 AM UTC
We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.
- monitoring Mar 26, 2026, 09:36 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Mar 26, 2026, 02:49 PM UTC
There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.
- monitoring Mar 26, 2026, 06:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 12:25 PM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!
Major March 25, 2026 Partical Service Disruption 47m Recruiting
Started Mar 25, 2026, 10:06 AM UTC· resolved Mar 25, 2026, 10:53 AM UTC
- investigating Mar 25, 2026, 10:06 AM UTC
We are experiencing issues with sending emails to candidates. We are currently investigating the issue.
- monitoring Mar 25, 2026, 10:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 10:53 AM UTC
This incident has been resolved.
Major March 20, 2026 Payroll Approval Blocked 2d 15h Personio Payroll DE
Started Mar 20, 2026, 04:11 PM UTC· resolved Mar 23, 2026, 07:26 AM UTC
- investigating Mar 20, 2026, 04:11 PM UTC
We are currently investigating an issue in Personio Payroll. In order to ensure correct payroll flow, we have blocked the approval of the Payroll for now. We will keep you updated here and apologize for any inconvenience caused.
- resolved Mar 23, 2026, 07:26 AM UTC
This incident has been resolved.
Minor March 16, 2026 Partial performance / Loading time issues 6h 49m Overall System availability, Personio Payroll DE, Preliminary Payroll (and file export integrations), Datev Integration and 5 more
Started Mar 16, 2026, 09:43 AM UTC· resolved Mar 16, 2026, 04:32 PM UTC
- investigating Mar 16, 2026, 09:43 AM UTC
We are currently experiencing a degraded performance issue, which may cause extended loading times, error messages and outdated data displayed. Our engineering teams are already working on a solution. The affected product areas are: - Payroll - Payroll Integrations (incl. DATEV Integration) - Employee Salary Tab We will keep you posted with the latest information and apologize for any inconvenience this may caused.
- monitoring Mar 16, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 04:32 PM UTC
This incident has been resolved.
Notice February 20, 2026 Personio Developer Hub unavailable 4d 15h
Started Feb 20, 2026, 04:52 PM UTC· resolved Feb 25, 2026, 08:18 AM UTC
- investigating Feb 20, 2026, 04:52 PM UTC
We are currently investigating a technical issue in the Personio Developer Hub. Public API documentation is temporarily offline. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- identified Feb 24, 2026, 12:00 PM UTC
We've encountered a technical limitation during recent infrastructure changes for the developer hub. All services are expected to return to normal by the end of our routine maintenance window.
- resolved Feb 25, 2026, 08:18 AM UTC
This incident has been resolved.
Minor February 13, 2026 Partial service disruption - non-native payroll blocked 2h 38m Overall System availability, Preliminary Payroll (and file export integrations)
Started Feb 13, 2026, 11:35 AM UTC· resolved Feb 13, 2026, 02:13 PM UTC
- identified Feb 13, 2026, 11:35 AM UTC
We are currently experiencing some issues with the non-native payroll module, also for customers using the DATEV integration. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. The issue has been identified and the team is working on a fix at this moment. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- resolved Feb 13, 2026, 02:13 PM UTC
This incident has been resolved.
Minor December 2, 2025 Global Service Outage 1h 38m Overall System availability, Public API, Conversations, Personio Payroll DE and 24 more
Started Dec 02, 2025, 09:51 AM UTC· resolved Dec 02, 2025, 11:30 AM UTC
- identified Dec 02, 2025, 09:51 AM UTC
We are currently experiencing a global service outage. Personio may not be accessible or loading very slowly. However, the issue has already been identified and a fix is currently being implemented.
- identified Dec 02, 2025, 11:05 AM UTC
We managed to mitigate the majority of the issue, however, there is still degraded performance in our Time Management product area.
- monitoring Dec 02, 2025, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 02, 2025, 11:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 02, 2025, 11:30 AM UTC
This incident has been resolved.
Minor November 26, 2025 Partial service disruption / Recruiting 1h 54m Overall System availability, Recruiting
Started Nov 26, 2025, 03:50 PM UTC· resolved Nov 26, 2025, 05:45 PM UTC
- investigating Nov 26, 2025, 03:50 PM UTC
We are currently experiencing some issues with the Recruiting module. Some applications might fail to load. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- identified Nov 26, 2025, 03:59 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 27, 2025, 08:05 AM UTC
This incident has been resolved.