Personio incident

Partial service disruption - non-native payroll blocked

Minor Resolved View vendor source →

Personio experienced a minor incident on February 13, 2026 affecting Overall System availability and Preliminary Payroll (and file export integrations), lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 11:35 AM UTC
Resolved
Feb 13, 2026, 02:13 PM UTC
Duration
2h 38m
Detected by Pingoru
Feb 13, 2026, 11:35 AM UTC

Affected components

Overall System availabilityPreliminary Payroll (and file export integrations)

Update timeline

  1. identified Feb 13, 2026, 11:35 AM UTC

    We are currently experiencing some issues with the non-native payroll module, also for customers using the DATEV integration. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. The issue has been identified and the team is working on a fix at this moment. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. resolved Feb 13, 2026, 02:13 PM UTC

    This incident has been resolved.