Personio incident

Sending of emails in Recruiting

Major Resolved View vendor source →

Personio experienced a major incident on March 26, 2026 affecting Recruiting, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 08:08 AM UTC
Resolved
Mar 27, 2026, 12:25 PM UTC
Duration
1d 4h
Detected by Pingoru
Mar 26, 2026, 08:08 AM UTC

Affected components

Recruiting

Update timeline

  1. investigating Mar 26, 2026, 08:08 AM UTC

    We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.

  2. monitoring Mar 26, 2026, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 26, 2026, 02:49 PM UTC

    There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.

  4. monitoring Mar 26, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 27, 2026, 12:25 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!