Personio incident

Partial service disruption - PAPI endpoints are potentially degraded

Minor Resolved View vendor source →

Personio experienced a minor incident on April 27, 2026 affecting Overall System availability and Public API, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 03:35 PM UTC
Resolved
Apr 27, 2026, 03:58 PM UTC
Duration
23m
Detected by Pingoru
Apr 27, 2026, 03:35 PM UTC

Affected components

Overall System availabilityPublic API

Update timeline

  1. investigating Apr 27, 2026, 03:35 PM UTC

    We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Apr 27, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 03:58 PM UTC

    This incident has been resolved.