Personio incident

Partial performance / Loading time issues

Resolved after 6 hours 49 minutes, affecting Overall System availability and Personio Payroll DE and 1 more, on March 16, 2026.

monitoring Mar 16, 2026, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 16, 2026, 09:43 AM UTC
Resolved
Mar 16, 2026, 04:32 PM UTC
Duration
6h 49m
Detected by Pingoru
Mar 16, 2026, 09:43 AM UTC

Affected components

Overall System availabilityPersonio Payroll DEPreliminary Payroll (and file export integrations)Datev IntegrationXero IntegrationA3 IntegrationLoket IntegrationTax Advisor PlatformSalary Management

Update timeline

  1. investigating Mar 16, 2026, 09:43 AM UTC

    We are currently experiencing a degraded performance issue, which may cause extended loading times, error messages and outdated data displayed. Our engineering teams are already working on a solution. The affected product areas are: - Payroll - Payroll Integrations (incl. DATEV Integration) - Employee Salary Tab We will keep you posted with the latest information and apologize for any inconvenience this may caused.

  2. monitoring Mar 16, 2026, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 04:32 PM UTC

    This incident has been resolved.

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