Personio experienced a minor incident on December 2, 2025 affecting Overall System availability and Public API and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Overall System availabilityPublic APIConversationsPersonio Payroll DESupport & HelpCompensation ManagementPreliminary Payroll (and file export integrations)AnalyticsPerformance & DevelopmentDatev Integration
Update timeline
- identified Dec 02, 2025, 09:51 AM UTC
We are currently experiencing a global service outage. Personio may not be accessible or loading very slowly. However, the issue has already been identified and a fix is currently being implemented.
- identified Dec 02, 2025, 11:05 AM UTC
We managed to mitigate the majority of the issue, however, there is still degraded performance in our Time Management product area.
- monitoring Dec 02, 2025, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 02, 2025, 11:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 02, 2025, 11:30 AM UTC
This incident has been resolved.