Personio incident

Global Service Outage

Resolved after 1 hour 38 minutes, affecting Overall System availability and Public API and 1 more, on December 2, 2025.

monitoring Dec 02, 2025, 11:23 AM UTC

We are continuing to monitor for any further issues.

Started: Dec 02, 2025, 09:51 AM UTC
Resolved: Dec 02, 2025, 11:30 AM UTC
Duration: 1h 38m
Detected by Pingoru: Dec 02, 2025, 09:51 AM UTC

Affected components

Overall System availabilityPublic APIConversationsPersonio Payroll DESupport & HelpCompensation ManagementPreliminary Payroll (and file export integrations)AnalyticsPerformance & DevelopmentDatev Integration

Update timeline

identified Dec 02, 2025, 09:51 AM UTC

We are currently experiencing a global service outage. Personio may not be accessible or loading very slowly. However, the issue has already been identified and a fix is currently being implemented.
identified Dec 02, 2025, 11:05 AM UTC

We managed to mitigate the majority of the issue, however, there is still degraded performance in our Time Management product area.
monitoring Dec 02, 2025, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Dec 02, 2025, 11:23 AM UTC

We are continuing to monitor for any further issues.
resolved Dec 02, 2025, 11:30 AM UTC

This incident has been resolved.

Your product runs on more than Personio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.