Personio incident

Overtime payouts are not displayed in the Preliminary Payroll

Major Resolved View vendor source →

Personio experienced a major incident on April 15, 2026 affecting Preliminary Payroll (and file export integrations), lasting 19h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 02:00 PM UTC
Resolved
Apr 16, 2026, 09:28 AM UTC
Duration
19h 28m
Detected by Pingoru
Apr 15, 2026, 02:00 PM UTC

Affected components

Preliminary Payroll (and file export integrations)

Update timeline

  1. identified Apr 15, 2026, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 15, 2026, 02:29 PM UTC

    We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  3. resolved Apr 16, 2026, 09:28 AM UTC

    This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!