Personio experienced a critical incident on April 30, 2026 affecting Overall System availability, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2026, 07:43 AM UTC
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
- identified Apr 30, 2026, 07:47 AM UTC
We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
- monitoring Apr 30, 2026, 07:49 AM UTC
A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
- resolved Apr 30, 2026, 07:59 AM UTC
The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.