Personio incident

Issue with place holders in offer documents

Resolved after 3 hours 19 minutes, affecting Recruiting, on July 20, 2026.

monitoring Jul 20, 2026, 01:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 20, 2026, 11:58 AM UTC
Resolved
Jul 20, 2026, 03:17 PM UTC
Duration
3h 19m
Detected by Pingoru
Jul 20, 2026, 11:58 AM UTC

Affected components

Recruiting

Update timeline

  1. investigating Jul 20, 2026, 11:58 AM UTC

    Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.

  2. identified Jul 20, 2026, 01:19 PM UTC

    The issue has been identified and we are implementing a fix.

  3. monitoring Jul 20, 2026, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2026, 03:17 PM UTC

    This incident has been resolved.

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