Personio incident

Issue with place holders in offer documents

Major Resolved View vendor source →

Personio experienced a major incident on July 20, 2026 affecting Recruiting, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 11:58 AM UTC
Resolved
Jul 20, 2026, 03:17 PM UTC
Duration
3h 19m
Detected by Pingoru
Jul 20, 2026, 11:58 AM UTC

Affected components

Recruiting

Update timeline

  1. investigating Jul 20, 2026, 11:58 AM UTC

    Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.

  2. identified Jul 20, 2026, 01:19 PM UTC

    The issue has been identified and we are implementing a fix.

  3. monitoring Jul 20, 2026, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2026, 03:17 PM UTC

    This incident has been resolved.