Personio incident
Personio not loading, customers unable to access
Personio experienced a critical incident on May 6, 2026 affecting Overall System availability, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 06:38 AM UTC
We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
- investigating May 06, 2026, 07:02 AM UTC
We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now. We'll post the next update by 9:15 CEST.
- monitoring May 06, 2026, 07:06 AM UTC
Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability. We'll post the next update by 9:30 CEST.
- monitoring May 06, 2026, 07:06 AM UTC
We are continuing to monitor for any further issues.
- resolved May 06, 2026, 07:20 AM UTC
The outage affecting access to Personio has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.
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