Personio incident

Partial service disruption

Resolved after 3 days 19 hours, affecting Overall System availability and Personio Payroll DE, on July 17, 2026.

resolved Jul 21, 2026, 06:44 AM UTC

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Started
Jul 17, 2026, 11:41 AM UTC
Resolved
Jul 21, 2026, 06:44 AM UTC
Duration
3d 19h
Detected by Pingoru
Jul 17, 2026, 11:41 AM UTC

Affected components

Overall System availabilityPersonio Payroll DE

Update timeline

  1. investigating Jul 17, 2026, 11:41 AM UTC

    We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Jul 17, 2026, 01:31 PM UTC

    The issue has been identified. A fix is being currently implemented.

  3. identified Jul 20, 2026, 06:39 AM UTC

    Our engineers continue to implement a fix. We will keep you informed about the progress on this page.

  4. identified Jul 20, 2026, 08:09 AM UTC

    A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.

  5. resolved Jul 21, 2026, 06:44 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

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