Personio incident

Login not working for some users

Resolved after 3 hours 29 minutes, affecting Login & Authentication, on August 4, 2026.

monitoring Aug 04, 2026, 01:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 04, 2026, 10:12 AM UTC
Resolved
Aug 04, 2026, 01:41 PM UTC
Duration
3h 29m
Detected by Pingoru
Aug 04, 2026, 10:12 AM UTC

Affected components

Login & Authentication

Update timeline

  1. investigating Aug 04, 2026, 10:12 AM UTC

    The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

  2. identified Aug 04, 2026, 01:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2026, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2026, 01:41 PM UTC

    This incident has been resolved.

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