Personio incident

Errors across absences - public API possibly affected, too

Minor Resolved View vendor source →

Personio experienced a minor incident on April 15, 2026 affecting Overall System availability and Public API and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 02:19 PM UTC
Resolved
Apr 15, 2026, 03:15 PM UTC
Duration
56m
Detected by Pingoru
Apr 15, 2026, 02:19 PM UTC

Affected components

Overall System availabilityPublic APITime Management (Time Tracking, Time-off, Overtime)

Update timeline

  1. monitoring Apr 15, 2026, 02:19 PM UTC

    We have experienced some issues with the module absences, which potentially led to error messages across the absences module. The public API was possibly also affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Apr 15, 2026, 02:19 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 15, 2026, 03:15 PM UTC

    This incident has been resolved.