Personio incident

Global service outage

Critical Resolved View vendor source →

Personio experienced a critical incident on May 7, 2026 affecting Overall System availability and Public API and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 09:36 AM UTC
Resolved
May 07, 2026, 11:08 AM UTC
Duration
1h 32m
Detected by Pingoru
May 07, 2026, 09:36 AM UTC

Affected components

Overall System availabilityPublic APIConversationsPersonio Payroll DESupport & HelpCompensation ManagementPreliminary Payroll (and file export integrations)AnalyticsPerformance & DevelopmentDatev Integration

Update timeline

  1. investigating May 07, 2026, 09:36 AM UTC

    Our system is currently not available due to a global service outage. Engineers are already working to get everything up and running again. We will keep you posted with the latest information and apologize for any inconvenience this may cause.

  2. monitoring May 07, 2026, 09:48 AM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved May 07, 2026, 11:08 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!