Personio incident

Global service outage

Minor Resolved View vendor source →

Personio experienced a minor incident on September 9, 2025 affecting Overall System availability, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:34 AM UTC
Resolved
Sep 09, 2025, 08:01 AM UTC
Duration
26m
Detected by Pingoru
Sep 09, 2025, 07:34 AM UTC

Affected components

Overall System availability

Update timeline

  1. investigating Sep 09, 2025, 07:34 AM UTC

    Our system is currently not available due to a global service outage. You may encounter HTTP 504 or 404 errors when trying to access Personio. Engineers are already working to get everything up and running again. We will keep you posted with the latest information and apologize for any inconvenience this may cause.

  2. monitoring Sep 09, 2025, 07:48 AM UTC

    A fix has been implemented and access to Personio is be possible again. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved Sep 09, 2025, 08:01 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!