Personio had 23 outages in the last 2 years totaling 343h 43m of downtime — averaging 0.9 incidents per month.
There were 23 Personio outages since October 7, 2025 totaling 343h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating a delay in data changes. Premium manual and automatic generations might be delayed for Personio Payroll.
A fix has been implemented and we are monitoring the results.
This incident has been resolved and the system is stable.
We are currently investigating an issue affecting the following areas: - Employee creation - Schedule assignment - Schedule list (settings) - Employee schedule assignments view. Some customers may experience errors or delays when using these features. Our team is actively working on identifying the root cause. We will provide an update as soon as more information is available.
We have identified the root cause of the issue affecting employee creation, schedule assignment, schedule list (settings), and the employee schedule assignments view. Our team is now working on implementing a fix. We will provide a further update once resolved.
A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.
This incident has been resolved.
The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The referral page within Recruiting is not working correctly. The team is investigating.
This incident has been resolved.
Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.
The issue has been identified and we are implementing a fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
The issue has been identified. A fix is being currently implemented.
Our engineers continue to implement a fix. We will keep you informed about the progress on this page.
A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!
The system is stable again. We apologize for any inconvenience caused!
Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.
This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!
We are currently experiencing failing payroll approvals in the Personio Payroll feature. To ensure a smooth solution, we have temporarily blocked the approval of the payroll. We will keep you up-to-date and our Engineering team is already working on resolving this.
This incident has been resolved.
Our system is currently not available due to a global service outage. Engineers are already working to get everything up and running again. We will keep you posted with the latest information and apologize for any inconvenience this may cause.
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now. We'll post the next update by 9:15 CEST.
Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability. We'll post the next update by 9:30 CEST.
We are continuing to monitor for any further issues.
The outage affecting access to Personio has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.
We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have experienced some issues with the module absences, which potentially led to error messages across the absences module. The public API was possibly also affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are continuing to monitor for any further issues.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We have started to implement a fix. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation. We will keep you posted with the latest information on this page and apologize for the inconveniences.
This incident has been fixed. The overtime payouts are processed as usual and are displayed in the preliminary payroll again. We apologize for any inconvenience caused!
We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.
A fix has been implemented and we are monitoring the results.
There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.
A fix has been implemented and we are monitoring the results.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!
We are experiencing issues with sending emails to candidates. We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue in Personio Payroll. In order to ensure correct payroll flow, we have blocked the approval of the Payroll for now. We will keep you updated here and apologize for any inconvenience caused.
This incident has been resolved.
We are currently experiencing a degraded performance issue, which may cause extended loading times, error messages and outdated data displayed. Our engineering teams are already working on a solution. The affected product areas are: - Payroll - Payroll Integrations (incl. DATEV Integration) - Employee Salary Tab We will keep you posted with the latest information and apologize for any inconvenience this may caused.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a technical issue in the Personio Developer Hub. Public API documentation is temporarily offline. We will keep you posted with the latest information on this page and apologize for the inconveniences.
We've encountered a technical limitation during recent infrastructure changes for the developer hub. All services are expected to return to normal by the end of our routine maintenance window.
This incident has been resolved.
We are currently experiencing some issues with the non-native payroll module, also for customers using the DATEV integration. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. The issue has been identified and the team is working on a fix at this moment. We will keep you posted with the latest information on this page and apologize for the inconveniences.
This incident has been resolved.
We are currently experiencing a global service outage. Personio may not be accessible or loading very slowly. However, the issue has already been identified and a fix is currently being implemented.
We managed to mitigate the majority of the issue, however, there is still degraded performance in our Time Management product area.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing some issues with the Recruiting module. Some applications might fail to load. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
The issue has been identified and a fix is being implemented.
This incident has been resolved.