Personio experienced a major incident on September 30, 2025 affecting Overall System availability, lasting 22h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2025, 09:02 AM UTC
We are currently experiencing some issues with our email delivery. System emails might not be delivered in time to employees. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- investigating Sep 30, 2025, 09:06 AM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2025, 11:28 AM UTC
Our email service provider is currently affected by major technical issues causing our email services to be unavailable. We will update you as soon as the situation improves and apologize for the inconvenience.
- resolved Oct 01, 2025, 06:58 AM UTC
Our email service provider has fixed the issue. Email delivery should work as expected again.