Penneo Outage History

Penneo is up right now

There were 8 Penneo outages since February 27, 2026 totaling 21h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.penneo.com

Critical April 27, 2026

Penneo Sign: Intermittent Email Notification Failures

Detected by Pingoru
Apr 27, 2026, 07:36 AM UTC
Resolved
Apr 27, 2026, 12:49 PM UTC
Duration
5h 12m
Affected: Email notifications
Timeline · 4 updates
  1. investigating Apr 27, 2026, 07:36 AM UTC

    We are currently investigating this issue.

  2. identified Apr 27, 2026, 08:51 AM UTC

    The issue has been identified and we are working on a fix; please be aware that you might still experience degraded performance with our email notifications.

  3. monitoring Apr 27, 2026, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 12:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Signing with ITSME unavailable

Detected by Pingoru
Apr 20, 2026, 08:08 AM UTC
Resolved
Apr 20, 2026, 07:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 20, 2026, 08:08 AM UTC

    Our partner informed us about an incident with ITSME: - Investigating: Apr 20, 2026 - 09:31 CEST - Monitoring: Apr 20, 2026 - 09:52 CEST -Resolved: Apr 20, 2026 - 09:59 CEST

Read the full incident report →

Critical April 10, 2026

Penneo email certificate is currently misconfigured.

Detected by Pingoru
Apr 10, 2026, 08:22 AM UTC
Resolved
Apr 10, 2026, 04:21 PM UTC
Duration
7h 59m
Affected: Email notifications
Timeline · 2 updates
  1. investigating Apr 10, 2026, 08:22 AM UTC

    We are currently investigating this issue and are working on implementing af fix for our email certificate.

  2. resolved Apr 10, 2026, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 26, 2026

Major Service Disruption: Penneo Platform Offline

Detected by Pingoru
Mar 26, 2026, 10:42 AM UTC
Resolved
Mar 26, 2026, 11:11 AM UTC
Duration
28m
Affected: .beID - BelgiumQualified Electronic SignatureDesktop ApplicationSigners’ interfaceCasefile and document managementBankID - NorwayQualified Electronic SealPenneo QESWeb formsBankID - SwedenPenneo AdESQualified Electronic Time StampPenneo SESFinnish Trust Networkitsme® QESEmail notificationsID Verifieritsme®API and integration servicesCasefile finalisationPenneo CollectMitIDPenneo ValidatorMitID ErhvervClassic CredentialsPenneo SandboxMicrosoft LoginGoogle Login
Timeline · 4 updates
  1. investigating Mar 26, 2026, 10:42 AM UTC

    Penneo Platform Offline since 11:29 AM CET. We are investigating the issue.

  2. monitoring Mar 26, 2026, 10:56 AM UTC

    A fix has been implemented at 11:48 AM CET and we are monitoring the results.

  3. monitoring Mar 26, 2026, 11:10 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 26, 2026, 11:11 AM UTC

    Resolved - This incident has been resolved. Between 11:29 AM and 11:48 AM CET, the Penneo platform was unavailable. We have monitored the recovery over the last 20 minutes and confirmed all systems are stable. We apologize for the interruption.

Read the full incident report →

Major March 16, 2026

Signing and casefile creation not available

Detected by Pingoru
Mar 16, 2026, 07:09 AM UTC
Resolved
Mar 13, 2026, 04:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 16, 2026, 07:09 AM UTC

    Incident start: 5:42 PM CET Incident end: 6:30 PM CET Affected components: Casefile and Document Management Signature Services Qualified Trust Services Penneo Collect

Read the full incident report →

Minor March 6, 2026

Intermittent Issues with ID Verifyer Signing

Detected by Pingoru
Mar 06, 2026, 10:06 AM UTC
Resolved
Mar 06, 2026, 11:14 AM UTC
Duration
1h 8m
Affected: ID Verifier
Timeline · 2 updates
  1. investigating Mar 06, 2026, 10:06 AM UTC

    We are currently experiencing technical difficulties with our partner ID Verifyer. As a result, the signing of documents using ID Verifyer may be affected, and users might encounter errors or delays during the verification process.

  2. resolved Mar 06, 2026, 11:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 27, 2026

MitID Unavailable

Detected by Pingoru
Feb 27, 2026, 09:41 AM UTC
Resolved
Feb 27, 2026, 11:38 AM UTC
Duration
1h 57m
Affected: MitIDMitID Erhverv
Timeline · 2 updates
  1. investigating Feb 27, 2026, 09:41 AM UTC

    It seems to be a general issue for MitID

  2. resolved Feb 27, 2026, 11:38 AM UTC

    This incident has been resolved. mitID reported operational again at 12.22. Penneo registered mitID activity normalizing from around, on our end at 11.35.

Read the full incident report →

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