Penneo incident

Penneo Sign: Intermittent Email Notification Failures

Critical Resolved View vendor source →

Penneo experienced a critical incident on April 27, 2026 affecting Email notifications, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 07:36 AM UTC
Resolved
Apr 27, 2026, 12:49 PM UTC
Duration
5h 12m
Detected by Pingoru
Apr 27, 2026, 07:36 AM UTC

Affected components

Email notifications

Update timeline

  1. investigating Apr 27, 2026, 07:36 AM UTC

    We are currently investigating this issue.

  2. identified Apr 27, 2026, 08:51 AM UTC

    The issue has been identified and we are working on a fix; please be aware that you might still experience degraded performance with our email notifications.

  3. monitoring Apr 27, 2026, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 12:49 PM UTC

    This incident has been resolved.