Penneo incident
Penneo KYC: Client relationship export — Degraded performance
Minor Vendor's status page →
Resolved after 1 day 21 hours, affecting Client facing web interface for information collection, on January 14, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Client facing web interface for information collection
Update timeline
- investigating Jan 14, 2026, 10:28 AM UTC
Penneo KYC Update: Users may be experiencing issues when exporting client relationships. We are currently investigating the issue.
- identified Jan 14, 2026, 01:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 16, 2026, 07:45 AM UTC
This incident has been resolved.
Your product runs on more than Penneo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services