Penneo incident

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Critical Resolved View vendor source →

Penneo experienced a critical incident on December 3, 2025 affecting .beID - Belgium and BankID - Norway and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 12:20 PM UTC
Resolved
Dec 03, 2025, 01:02 PM UTC
Duration
42m
Detected by Pingoru
Dec 03, 2025, 12:20 PM UTC

Affected components

.beID - BelgiumBankID - NorwayPenneo QESID Verifier

Update timeline

  1. investigating Dec 03, 2025, 12:20 PM UTC

    Signing with BankID Norway, ID Verifier and .beID are currently failing. We are investigating the issue.

  2. monitoring Dec 03, 2025, 12:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2025, 01:02 PM UTC

    This incident has been resolved.