Penneo incident
Penneo KYC: Screening PEP & Sanction List — Degraded Performance
Minor Vendor's status page →
Resolved after 1 day 21 hours, affecting Client facing web interface for information collection, on January 14, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Client facing web interface for information collection
Update timeline
- investigating Jan 14, 2026, 10:24 AM UTC
Users may currently be experiencing issues with PEP & Sanction list screening. You may see error messages stating the service is unavailable. We are investigating the issue.
- identified Jan 14, 2026, 01:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 16, 2026, 07:45 AM UTC
This incident has been resolved.
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