Resolved after 2 hours 30 minutes, affecting Casefile finalisation, on October 21, 2025.
A fix have been implemented. We will keep monitoring to make sure everything is working.
Affected components
Casefile finalisation
Update timeline
- identified Oct 21, 2025, 09:05 AM UTC
We are currently experiencing issues finalising some casefiles. We are currently working on it and will update as soon as it is fixed.
- monitoring Oct 21, 2025, 09:59 AM UTC
A fix have been implemented. We will keep monitoring to make sure everything is working.
- resolved Oct 21, 2025, 11:35 AM UTC
This incident has been resolved.
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