Penneo incident

Signing through itsme QES is unavailable

Critical Resolved View vendor source →

Penneo experienced a critical incident on June 5, 2026 affecting itsme® QES, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 06:33 AM UTC
Resolved
Jun 05, 2026, 06:33 AM UTC
Duration
Detected by Pingoru
Jun 05, 2026, 06:33 AM UTC

Affected components

itsme® QES

Update timeline

  1. investigating Jun 05, 2026, 06:24 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 05, 2026, 06:37 AM UTC

    This incident has been resolved. itsme incident: Ensure API-CSC restarts when it fails to connect to Redis Other: Investigate why Enigma lost its master