Penneo incident

MitID QES temporarily unavailable

Resolved after 2 hours 7 minutes, affecting Penneo QES, on October 5, 2026.

investigating Oct 05, 2026, 08:35 AM UTC

Due to an ongoing issue with the Danish CPR register, MitID QES is temporarily unavailable for private companies. We have therefore disabled the MitID QES option, so signers will not be able to select it. MitID AdES remains available and is not affected by this issue. MitID Erhverv can also still be used for QES. We are monitoring the situation and will re-enable MitID QES once CPR register lookups are available again. You can monitor the CPR register incident and its latest updates directly on the CPR register status page: https://cprdkprod.statuspage.io/incidents/dkf94zbsnrf9 Affected: MitID QES for private companies Not affected: MitID AdES and MitID Erhverv QES

Started
Oct 05, 2026, 08:35 AM UTC
Resolved
Oct 05, 2026, 10:42 AM UTC
Duration
2h 7m
Detected by Pingoru
Oct 05, 2026, 08:35 AM UTC

Affected components

Penneo QES

Update timeline

  1. investigating Oct 05, 2026, 08:35 AM UTC

    Due to an ongoing issue with the Danish CPR register, MitID QES is temporarily unavailable for private companies. We have therefore disabled the MitID QES option, so signers will not be able to select it. MitID AdES remains available and is not affected by this issue. MitID Erhverv can also still be used for QES. We are monitoring the situation and will re-enable MitID QES once CPR register lookups are available again. You can monitor the CPR register incident and its latest updates directly on the CPR register status page: https://cprdkprod.statuspage.io/incidents/dkf94zbsnrf9 Affected: MitID QES for private companies Not affected: MitID AdES and MitID Erhverv QES

  2. resolved Oct 05, 2026, 10:42 AM UTC

    This incident has been resolved.

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