Pagero experienced a notice incident on July 15, 2025 affecting Pagero Online, lasting 7h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 15, 2025, 01:54 PM UTC
We are currently experiencing intermittent connectivity issues at one of our datacenters. Our technical team is actively investigating the problem. We will provide updates as soon as more information is available. Thank you for your patience If you have any questions, please contact our Support team
- identified Jul 15, 2025, 02:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 15, 2025, 03:08 PM UTC
We are pleased to inform you that our technical team has successfully resolved the connectivity issues affecting one of our datacenters, so access to Pagero Online should be stable once again. We will continue to monitor the situation closely to ensure no further issues arise, and keep you updated with any new developments. Thank you for your patience and understanding. For any inquiries, please contact our Support team
- resolved Jul 15, 2025, 09:24 PM UTC
Our team has been closely monitoring the situation to ensure no further issues arise, and we are pleased to confirm that the connectivity issues have been resolved. We apologize for any inconvenience this may have caused. For any questions, please reach out to our Support team.