Pagero incident

Pagero Online France- Intermittent Service Disruption

Resolved after 6 hours 17 minutes, affecting Pagero Online, on September 25, 2026.

resolved Sep 25, 2026, 06:53 PM UTC

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. If you have any questions, please contact our Support team

Started
Sep 25, 2026, 12:35 PM UTC
Resolved
Sep 25, 2026, 06:53 PM UTC
Duration
6h 17m
Detected by Pingoru
Sep 25, 2026, 12:35 PM UTC

Affected components

Pagero Online

Update timeline

  1. investigating Sep 25, 2026, 12:35 PM UTC

    We are currently investigating intermittent service disruptions affecting Pagero Online France. Customers may experience slow response times, timeout errors, or intermittent failures when accessing administrative functions. Our technical teams are actively investigating the issue. We apologize for the inconvenience and will share additional updates as soon as we have more information. If you have any questions, please contact our Support team

  2. monitoring Sep 25, 2026, 02:34 PM UTC

    The affected services have recovered and are operating normally. We identified and mitigated an issue impacting internal service communications, which caused intermittent errors and slow response times for some users. We are continuing to monitor the environment to ensure stability. If you have any questions, please contact our Support team

  3. resolved Sep 25, 2026, 06:53 PM UTC

    The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. If you have any questions, please contact our Support team

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