Pagero experienced a critical incident on March 1, 2026 affecting Pagero Online, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2026, 05:24 AM UTC
We want to inform you that we are currently experiencing a service outage. Our team is aware of the issue and is actively investigating the cause to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you.
- resolved Mar 01, 2026, 08:31 AM UTC
The issue has been resolved and all services are now available and operating normally. We apologize for any inconvenience this may have caused. If you have any questions, please contact our Support team: https://www.thomsonreuters.com/en-us/help/pagero