Pagero incident

Pagero Online - Pagero Online Support email not available

Pagero is currently experiencing a minor incident affecting Help & Support and Pagero Online, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 10:20 AM UTC
Resolved
Ongoing
Duration
● 5h 13m
Detected by Pingoru
Jun 19, 2026, 10:20 AM UTC

Affected components

Help & SupportPagero Online

Update timeline

  1. investigating Jun 19, 2026, 10:20 AM UTC

    Our support email address, [email protected], is currently experiencing technical difficulties and is temporarily unavailable. Any emails sent to this address will not be received by our support team. While we work to resolve this issue, we kindly ask you to use one of the following alternative channels to submit a support case: -Support Site: https://www.thomsonreuters.com/en-us/help/pagero/online -Chat: Available through our support site -Phone: Please contact us directly via our support phone line We apologize for any inconvenience this may cause and appreciate your patience. We will update this notice once the issue has been resolved. If you have any questions, please contact our Support team

  2. investigating Jun 19, 2026, 10:25 AM UTC

    We are continuing to investigate this issue.