Is Pagero down?

We have received information from our partner Masters India pointing to a disturbance since 10:00 am (CET) that could possibly affect the document flow towards the Indian Tax Authority (NIC). This may affect our customers who use the Indian Clearance service. For more information from Masters India, see below. We are currently experiencing a service disruption. Our team is actively working to resolve the issue, and we expect to restore service shortly.

We have been informed by our partner that the issue has been resolved. However, some documents may still remain in a pending status. We are working to process the remaining documents as soon as possible. If you have any questions, please contact our Support team

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. If you have any questions, please contact our Support team

Dear Customer, We are currently experiencing timeout issues affecting user logins to the Health Invoice service. Users may encounter delayed responses or login failures when attempting to access the application. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. Kind regards Pagero Support *************************************************************************** Sehr geehrte Kunden, wir haben derzeit Timeout-Probleme bei der Anmeldung im Health Invoice. Benutzer können beim Zugriff auf die Anwendung verzögerte Reaktionen oder fehlgeschlagene Anmeldeversuche feststellen. Unser technisches Team untersucht die Ursache des Problems bereits und arbeitet daran, den regulären Betrieb schnellstmöglich wiederherzustellen. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und werden weitere Informationen bereitstellen, sobald diese verfügbar sind. Mit freundlichen Grüßen Pagero Support

Dear Customer, The login issue in Health Invoice has been resolved. Users can login again as usual. We apologize for any inconvenience. Kind regards Pagero Support *************************************************************************** Sehr geehrte Kunden, das Login Problem in Health Invoice wurde behoben. Sie können sich wieder wie gewohnt anmelden. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Mit freundlichen Grüßen Pagero Support

We are currently investigating reports of a possible outage of Health Mobile. We are currently investigating the root cause . We apologize for any inconvenience and will post new updates as soon as we have more information. If you have any questions, please contact our Support team ************************* Wir untersuchen derzeit Berichte über einen möglichen Ausfall eines oder mehrerer Dienste in unserem Health Mobile. Wir arbeiten daran, die Ursache zu ermitteln. Wir entschuldigen uns für etwaige Unannehmlichkeiten und werden neue Updates veröffentlichen, sobald wir mehr erfahren. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support team

We believe to have fixed the issue and see successful Health Mobile transactions flowing now. We're monitoring to be sure everything's back to working. We apologize for any inconvenience and will post new updates as soon as we have more information. If you have any questions, please contact our Support team ************************* Wir gehen davon aus, dass wir das Problem behoben haben und sehen nun wieder erfolgreich durchlaufende Health Mobile-Transaktionen. Derzeit überwachen wir das System weiterhin, um sicherzustellen, dass alles wieder ordnungsgemäß funktioniert. Wir entschuldigen uns für etwaige Unannehmlichkeiten und werden neue Updates veröffentlichen, sobald wir mehr erfahren. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support team

ONESOURCE Pagero Health Mobile has been running stably for over an hour. We thank you for your patience and apologize again for any inconvenience caused. ************************ ONESOURCE Pagero Health Mobile läuft seit über einer Stunde stabil. Wir danken Ihnen für Ihre Geduld und bitten für für die entstandenen Unannehmlichkeiten nochmals um Entschuldigung.

We are currently investigating degraded performance affecting Pagero Online's AS2 inbound service. The service is experiencing elevated latency due to high resource usage. As a result, some external inbound traffic may experience timeouts or similar connectivity issues, although the service continues to process a portion of traffic. Our technical teams are actively working to reduce the load on affected service instances and restore normal performance. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Pagero Online's AS2 inbound service has been restored to normal performance. The elevated latency and intermittent connectivity issues affecting some external inbound traffic have been resolved. Our technical teams reduced the resource usage on the affected service instances, and inbound processing is operating normally. We apologize for the inconvenience and thank you for your patience.

We are currently experiencing intermittent issues that may impact various services in Pagero Online. Our teams are actively investigating and working to restore full stability as quickly as possible. Customers may experience occasional disruptions or degraded performance during this time. We apologize for any inconvenience and will post new updates as soon as we learn anything more.

We are still experiencing intermittent issues that may impact various services in Pagero Online. Our teams continue to investigate the root cause and are working to restore full stability as quickly as possible. Customers may continue to experience occasional disruptions or degraded performance during this time. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible. During this time, customers may experience occasional disruptions or degraded performance. We apologize for any inconvenience and will share further updates as soon as more information becomes available.

We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible. During this time, customers may experience occasional disruptions or degraded performance. We apologize for any inconvenience and will share further updates as soon as more information becomes available

We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible. During this time, customers may experience occasional disruptions or degraded performance. We apologize for any inconvenience and will share further updates as soon as more information becomes available

We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible. During this time, customers may experience occasional disruptions or degraded performance. We apologize for any inconvenience and will share further updates as soon as more information becomes available

This incident has been resolved.