Pagero incident
Pagero Online - Delay in document processing towards Posti Messaging
Pagero experienced a minor incident on August 7, 2025 affecting Pagero Online, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2025, 11:30 AM UTC
We’re currently investigating reports of delays in document processing in documents sent from Pagero Online to operator Posti Messaging. We are working on identifying the cause and impact on customers. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team
- monitoring Aug 08, 2025, 05:09 AM UTC
A fix has been implemented and we expect documents to now be processed as normal. We are actively monitoring the document flow to ensure everything is functioning correctly.
- resolved Aug 08, 2025, 12:01 PM UTC
The delay in document processing has been resolved.