ON24 incident

Informational: ON24 Platform Release Update

Notice Resolved View vendor source →

ON24 experienced a notice incident on September 10, 2025 affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Presenter: Presentation Interface (PMXD or Elite Studio) and 1 more component, lasting 14s. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 03:19 AM UTC
Resolved
Sep 10, 2025, 03:19 AM UTC
Duration
14s
Detected by Pingoru
Sep 10, 2025, 03:19 AM UTC

Affected components

Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go LivePresenter: Presentation Interface (PMXD or Elite Studio)Producer: Elite, Engagement Hub, Target, Forums, Go Live

Update timeline

  1. monitoring Sep 10, 2025, 03:19 AM UTC

    We wanted to share a quick update regarding the recent ON24 platform release. A small number of users may have experienced a minor issue with the platform. Out of an abundance of caution and to ensure the flawless delivery of events, we have decided to temporarily rollback the recent release. The platform is 100% operational, and no action is needed on your part. Please keep an eye on the Release Notes in our Knowledge Center for the latest information and updates.

  2. resolved Sep 10, 2025, 03:19 AM UTC

    This incident has been resolved.