ON24 incident

LinkedIn Events registrants not syncing to ON24 events

Minor Resolved View vendor source →

ON24 experienced a minor incident on January 29, 2026 affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Producer: Elite, Engagement Hub, Target, Forums, Go Live, lasting 20h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 03:04 AM UTC
Resolved
Jan 29, 2026, 11:28 PM UTC
Duration
20h 23m
Detected by Pingoru
Jan 29, 2026, 03:04 AM UTC

Affected components

Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go LiveProducer: Elite, Engagement Hub, Target, Forums, Go Live

Update timeline

  1. investigating Jan 29, 2026, 03:04 AM UTC

    ON24 and LinkedIn are aware of an issue where registrants captured in LinkedIn Events are not being pushed to the corresponding ON24 event. Our engineering teams are actively investigating and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available.

  2. monitoring Jan 29, 2026, 03:52 PM UTC

    Registrants captured in LinkedIn Events are now successfully syncing to the corresponding ON24 event again. ON24 and LinkedIn engineering teams are continuing to work together to repush registrants who may have been missed during the incident window. Once this process is complete, we will provide a final update. Thank you for your patience.

  3. resolved Jan 29, 2026, 11:28 PM UTC

    This incident has been resolved.