NinjaOne incident

EU - Agents reporting Offline

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on September 3, 2025 affecting Europe (EU), lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 08:43 AM UTC
Resolved
Sep 03, 2025, 11:12 AM UTC
Duration
2h 28m
Detected by Pingoru
Sep 03, 2025, 08:43 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Sep 03, 2025, 08:43 AM UTC

    We are aware of issues with some agents reporting offline. We are currently investigating and working on a solution.

  2. identified Sep 03, 2025, 09:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 03, 2025, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2025, 11:12 AM UTC

    This incident has been resolved.