NinjaOne experienced a critical incident on September 2, 2026 affecting Europe (EU), lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (EU)
Update timeline
- investigating Sep 02, 2026, 07:25 AM UTC
We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard
- identified Sep 02, 2026, 11:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 02, 2026, 11:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 12:30 PM UTC
This incident has been resolved.