NinjaOne incident

Network Discovery – Discovered devices not appearing (EU)

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on September 22, 2026 affecting Europe (EU), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 03:01 PM UTC
Resolved
Sep 22, 2026, 04:05 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 22, 2026, 03:01 PM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Sep 22, 2026, 03:01 PM UTC

    We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.

  2. identified Sep 22, 2026, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2026, 04:05 PM UTC

    This incident has been resolved.