NinjaOne incident

EU – Apple APNs Certificate Creation and Renewal Issues

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on September 17, 2026 affecting Europe (EU), lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 10:55 AM UTC
Resolved
Sep 17, 2026, 12:24 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 17, 2026, 10:55 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Sep 17, 2026, 10:55 AM UTC

    We’re investigating an issue affecting the creation and renewal of Apple APNs certificates in the EU region. Existing certificate functionality may remain available, but customers with expired or expiring certificates may be impacted. Our engineering team is investigating

  2. identified Sep 17, 2026, 11:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2026, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2026, 12:24 PM UTC

    This incident has been resolved.