NinjaOne experienced a minor incident on June 26, 2026 affecting Europe (EU), lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (EU)
Update timeline
- investigating Jun 26, 2026, 10:05 AM UTC
We are currently investigating reports of RDP connections failing for customers on the EU instance. Users may be unable to establish RDP sessions via NinjaOne.
- identified Jun 26, 2026, 11:27 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2026, 11:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2026, 12:36 PM UTC
This incident has been resolved.