NinjaOne incident

EU Remote Desktop (RDP) Connectivity Issues

NinjaOne is currently experiencing a minor incident affecting Europe (EU), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 10:05 AM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 26, 2026, 10:05 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Jun 26, 2026, 10:05 AM UTC

    We are currently investigating reports of RDP connections failing for customers on the EU instance. Users may be unable to establish RDP sessions via NinjaOne.

  2. identified Jun 26, 2026, 11:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 26, 2026, 11:32 AM UTC

    A fix has been implemented and we are monitoring the results.