NinjaOne incident

Intermittent Connectivity Issues with Ninja Remote

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on July 22, 2026 affecting Europe (EU) and United States (US2), lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 07:03 PM UTC
Resolved
Jul 22, 2026, 09:31 PM UTC
Duration
2h 27m
Detected by Pingoru
Jul 22, 2026, 07:03 PM UTC

Affected components

Europe (EU)United States (US2)

Update timeline

  1. investigating Jul 22, 2026, 07:03 PM UTC

    We are aware of intermittent issues with connecting to devices via Ninja Remote. We are currently investigating this issue

  2. investigating Jul 22, 2026, 07:59 PM UTC

    We have noted that this behavior is also seen in the US2 region. We are continuing to investigate the issue.

  3. monitoring Jul 22, 2026, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 09:31 PM UTC

    This incident has been resolved.